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Shipping

Delivery of Your Order

 Free Shipping
For orders over 3,500 CZK to be delivered within Czech Republic shipping is free.

 Fast Delivery
90% of orders are shipped within 2 work days after receiving the payment.

 Beautiful Packaging  
Jewellery comes in elegant gift boxes.

 Order from Europe
We ship also to selected countries in Europe.

Delivery within the Czech Republic

Your order will be delivered within 14 days after payment at the latest. 

1. Pickup at our brick-and-mortar store in Prague:

Phoenix Amber
Shopping centrum Černá růže
Na Příkopě 853/12
110 00 Praha 1

Opening hours and more information about the store here.

2. Delivery to address:

We ship your orders via courier services of these shipment companies PPLZásilkovna, DPD, Česká pošta:

130 Kč
120 Kč
140 Kč
120 Kč
105 Kč

 

3. Personal pickup at pickup points of PPL, Zásilkovna, DPD, Balíkovna, Česká pošta - balík na poštu:

90 Kč
79 Kč
100 Kč
85 Kč
95 Kč

International Shipping

We ship your orders via Zásilkovna (Packeta) to the following countries:

 
Cílová země Cena dopravy 
Belgium 327 Kč
Bulgaria 170 Kč
Denmark 375 Kč
France 290 Kč
Croatia 170 Kč
Italy 218 Kč
Luxembourg 424 Kč
Hungary 170 Kč
Germany 218 Kč
Netherlands 279 Kč
Poland 182 Kč
Portugal 236 Kč
Austria 224 Kč
Romania 145 Kč
Greece 188 Kč
Slovakia 159 Kč
Slovenia 133 Kč
Spain 248 Kč
Switzerland 472 Kč

 

Delivery time abroad takes longer and depends on the specific country. The carrier will inform you of the exact delivery date once they have received the shipment from us.

If you would like your order to be delivered by a different carrier, please leave a note in the "Note for the vendor" field in the third step of the shopping cart. Based on your request, we will check the shipping cost for the selected carrier and inform you of the price. Once you confirm, we will adjust the shipping cost in your order accordingly.

How Do We Wrap Your Orders?

You can rely on wrapping that will protect your jewellery during transport. Each piece of jewellery comes in an elegant gift box. We wrap it in several layers of bubble wrap and place it in a shipping box.

A gift box is included in the price of the jewellery!

Useful Information:

Contact us
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